Building Trust
Building a business means building trust in the community. Mr. Suba built a thriving independent pharmacy by demonstrating to the community that he trusted them and cared about their concerns.
Skills at the Counter
What you need to know is based on what your customer is likely to ask. Ronnie and her husband run a dry cleaning store. She discusses the kinds of skills needed by someone managing the counter, particularly the ability to explain any issues that arise with the results of the...
Sales Skills
Sales skills are people skills. Musaqueem, who manages a successful street vending business, discusses the relationship between sales skills and business skills.